Gaya APA
Customer Relationship Management ( manajemen hubungan pelanggan ) concepts and tools. (2007).
Jawa:
Bayumedia Publishing.
Gaya Chicago
Customer Relationship Management ( manajemen hubungan pelanggan ) concepts and tools.
.
Jawa:
Bayumedia Publishing,
2007.
Text.
Gaya MLA
Customer Relationship Management ( manajemen hubungan pelanggan ) concepts and tools.
.
Jawa:
Bayumedia Publishing,
2007.
Text.
Gaya Turabian
Customer Relationship Management ( manajemen hubungan pelanggan ) concepts and tools.
Jawa:
Bayumedia Publishing,
2007.
Print.