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Srategic marketing : sustaining lifetime customer value. (2012). Jakarta: RajaGrafindo Persada.

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Srategic marketing : sustaining lifetime customer value. . Jakarta: RajaGrafindo Persada, 2012. Text.

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Srategic marketing : sustaining lifetime customer value. . Jakarta: RajaGrafindo Persada, 2012. Text.

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Srategic marketing : sustaining lifetime customer value. Jakarta: RajaGrafindo Persada, 2012. Print.